This Privacy Policy describes how Serendira, a company incorporated under the laws of Sri Lanka (“Company,” “we,” “us,” or “our”), collects, uses, and protects personal information in connection with our website and business operations.
This Privacy Policy applies to:
This Privacy Policy does not apply to personal data processed on behalf of clients under a Master Services Agreement, Statements of Work or Data Processing Addendum, which is governed by those agreements.
We may collect the following business contact information when you contact us or use our website:
When you visit our website, we may automatically collect:
We do not intentionally collect sensitive personal information.
We use personal information to:
We do not sell personal information.
When we process personal data on behalf of a client:
We process personal information based on one or more of the following:
We may share personal information with:
All third parties are engaged subject to appropriate confidentiality and data protection obligations.
As an offshore services provider, personal information may be processed in Sri Lanka or other jurisdictions where we or our service providers operate.
We implement reasonable safeguards appropriate to the nature of the data and applicable legal requirements.
We maintain commercially reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, or disclosure.
No system can be guaranteed to be 100% secure.
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy or as required by law.
If you are a California resident, you have the right to:
We do not sell or share personal information for targeted advertising.
Requests may be submitted to [privacy@company.com].
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal information, subject to applicable law.
We use cookies and similar technologies to:
You can manage cookies through your browser settings.
Our website is intended for business users and is not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.
If you have questions about this Privacy Policy or our data practices, please contact:
Serendira LLC
Email: support@serendira.com
Address: No. 09, Station Road, Colombo 04, Sri Lanka.